The NOVAK company guides you through your project so as to supply you with a personalized installation.
Upon request, we can visit your home to assess the layout of the buildings where the lifting systems will have to fit in. During this meeting, our expert will take measurements in addition to drawing the plans of your house . Following this interview, we can assess your needs in terms of mobility, the practical aspects of everyday life in your home and the specific constraints of your project, thus enabling us to offer you a personalized assessment which meets all of your requirements.
Our expert visits you again to offer you the project best-suited to your needs. Each part of our estimates is detailed for total transparency along with a warranty and the maintenance of the equipment. Installing some types of equipment may entail additional alterations to your home: levelling, masonry, electricity, telephone and finishing work.
We are here to help you weigh the offers that will bring you the best services . Once the project has been approved by the customer, we commit to deadlines and work efficiently to meet them.
In order to have the least impact on our customers' living space, we ensure coordination of the work in an optimal amount of time. An inventory is carried out at the beginning and at the end of the work. Upon delivery, an inspection is carried out to ascertain conformity with quality and safety requirements. Our expert gives you all the documentation and the warranties and takes the time to provide you with instructions and guidelines so that you can fully enjoy your new comfort equipment.
An annual monitoring visit is carried out in accordance with your maintenance contract. However, should any malfunction occur, our service team can provide an assessment by phone or go to your place. Of course, we offer 24/7 after-sales service.
Installation of «eligible» equipment by our team may help you qualify to claim tax credit for primary home-related expenditures.
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Equipment we install includes: private elevators, Hoist systems for people with reduced mobility, stairlifts or lifting platforms, we are able to offer you VAT rates reduced to 5,5%.
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Check soon to see if you meet the necessary conditions that apply to owners or tenants of new or older dwellings to lower the cost of these installations and qualify for tax reduction schemes according to certain conditions.
Under certain conditions, you may also be eligible to receive financing, financial aid or subsidies , from such organizations as: MDPH, CRAM, CARSAT, MSA, Conseil Général (APA), ANAH, FAPOD, CCAS, some municipalities, organizations and mutual insurance companies..